Terms and Conditions


20 TEN SHOW SUPPORT Conditions of Hire

The terms and conditions set out below form the contract of hire between the Company and the Hirer. It is the Hirer’s responsibility to familiarise themselves with the terms & conditions before signing.

1) Interpretation

For the purpose of these conditions, unless the context requires otherwise:
‘the Company’ means 20 TEN SHOW SUPPORT Limited (Company No: 7191416);
‘the Contract’ means any hire agreement between the Company and the Hirer which may be defined as a contract under the terms of English law;
‘Commencement Date’ means the date on which the equipment is delivered to or made available for collection by the hirer;
‘Default rate’ means 10 per cent above the Bank of England base rate;
‘Equipment’ means any equipment hired by the Company to the Hirer including any replacement or substitute equipment and all accessories and additions and renewals;
‘Hire Period’ means the period of hire specified in the hire agreement, beginning on the commencement date and ending on the termination date;
‘the Hirer’ means any company, partnership or individual who shall enter into any hire agreement with the Company; ‘Insolvency Act’ means the Insolvency Act 1986 or any modification, amendment, consolidation, re-enactment or replacement of it;
‘Rentals’ means the rentals to be paid by the Hirer to the Owner details of which are set out in the hire agreement; ‘Requested Delivery Date’ means the date specified in the hire agreement as being the date requested by the Hirer upon which the Equipment is to be available for delivery or collection;
‘Services’ means any services hired by the Company to the Hirer, including any replacement or substitute services and all incidental services and additions and renewals;
‘VAT’ means value added tax.

2) Hire of the Equipment and / or Services

2. 1 - The Company agrees to hire and the Hirer agrees to take on hire the Equipment and / or Services for the Hire Period on the terms and conditions of hire set out in these conditions.
2. 2 - The hire of the Equipment and / or Services commences on the Commencement Date and continues for the Hire Period subject to termination as provided by these conditions.
2. 3 - The Company shall prepare a Hire Agreement Form and, at the time of delivery or collection of the Equipment or provision of the Services, the Hirer or a person authorised on its behalf, shall sign the Hire agreement form, which signature shall constitute the Hirer’s acceptance of the Equipment and / or Services and agreed rental charges.
2. 4 - The Company shall use all reasonable endeavours to have the Equipment and / or Services available for delivery or collection on the Requested Delivery Date but the Company shall not incur any liability whatever in the event of any delay caused by events beyond the control of the Company.
2. 5 - The signatory having signed the Hire agreement form warrants that they are duly authorised on
the Hirer’s behalf to enter into the contract and personally indemnifies the Company against all losses and costs that may be incurred by the Company if this is not the case.

3) Period of Hire

3. 1 - The hire period is as defined in 1.1 above.
3. 2 - Should any extension of the hire be required, the hirer must apply to the company for such an extension. If the extension is accepted by the company, it will provide the hirer with a further copy of the hire agreement, stating the extension terms. Only upon receipt of such a hire agreement, signed by a representative of the hirer or hiring company, will be deemed to be extended.

4) Rentals

4. 1 - The Hirer shall pay to the Company the rentals (subject to any adjustment as provided by clause 5) in accordance with the invoice(s) issued by the company.
4. 2 -
Time shall be of the essence in respect of the payment of all Rentals and all other sums due from the Hirer to the Company under these conditions and the Hirer shall be deemed to have repudiated these conditions if any of the Rentals or other payments remain unpaid for 28 days or more after becoming due.
4. 3 -
All Rentals and other sums due from the Hirer to the Company shall be increased to include VAT at the rate or rates for the time being in force.
4. 4 -
All payments (if not made by direct debit or banker’s order) shall be made to the address of the Company stated overleaf or at such other address as the Company may from time to time communicate to the Hirer.
4. 5 -
Any payment sent by post shall be so sent at the risk of the Hirer.
4. 6 -
Repudiation by the Hirer will invalidate the Hirer’s discount, if applicable. The Hirer will then be liable to pay full list price for the hire of the equipment.

5) Interest

5. 1 - Interest shall be payable by the Hirer on:
5. 1. 1 - overdue Rentals; and
5. 1. 2 - all other sums payable or which become payable under the Contract which are unpaid in each case from the due date to the date of payment at the Default rate.
5. 2 - Any interest payable under clause 4.1 above shall run from day to day and shall accrue after as well as before any judgement.

5) Use of the Equipment and / or Services.

5. 1 - The Hirer may use the Equipment and / or Services for the purposes of its business.
5. 2
- The Equipment and / or Services are not to be used, and the Hirer will not permit them to be used, for any purpose for which they are not expressly designed.
5. 3
- The Equipment and / or Services are not permitted by the Hirer to be used for any purpose beyond their capacity or in a manner likely to result in undue deterioration of them.
5. 4
- The Hirer agrees that it will not:
5. 4. 1
- without the prior consent of the Company effect any alteration or other modification to the Equipment. In particular, cables must not be cut, and plugs and sockets must not be rewired by the Hirer. Any Equipment found to have been modified or in any way altered and any cables or components found to have been damaged by cutting or attempts at modification will be charged at replacement price on return
5. 4. 2
- remove or interfere with any identification marks or plates affixed to the Equipment, not attempt or purport to do so, nor permit the same.
5. 5
- The hirer agrees that it will not employ or otherwise use hired equipment on any illegal unlicensed event. Should the Company suspect this has happened the Company reserves the right to inform the police of the suspected event, and present details of the hirer to them.
5. 6
- Flight cases supplied by the Company are for transportation and storage only. They must not be used for any other purpose including scenery, stands, crowd barriers, working platforms or across steps.
5. 7
- Any equipment provided by the Company in a flight case must, without exception be transported in that flight case.
5. 8
- All cables, rigging hardware and chain hoists must be returned as supplied. Cables neatly wound, chain hoists chains run off to the ends and safety chains must return with the respective item of equipment. All equipment must be in its respective flight cases as supplied. Failure to do so will result in additional handling charges.
5. 9 - The Hirer must ensure that all channel marking tape must be removed from control desks immediately after use. No food or drink must be permitted on, over, above or in close proximity to control desks or any other electronic equipment.. Under no circumstances must control desks or any other electronic equipment be used outdoors without adequate protection from the elements, including humidity or condensation when equipment is to be left outdoors overnight, electronic equipment must be left powered up (with volumes down) and adequately supervised. All Control / Processing equipment must be kept in a clean, dry, dust free environment for the duration of the hire.
5. 10 - The Hirer must ensure that everyone who uses the equipment has been properly instructed in its safe and proper operation and must ensure that every user is in possession of any necessary instructional material for the equipment.

6) Duties of the Company
The Company shall during the continuance of the contract:

6. 1 - Ensure that any Equipment is supplied to the Hirer in normal working order and maintain liability for the rectification of any defect or failure arising from normal usage;
6. 2
- In the event that the Equipment and / or Services become temporarily unusable or unavailable (other than as a result of accident, damage, theft or vandalism), make available replacement Equipment and / or Services (not necessarily of the same type and age) for collection by the Hirer within 48 hours (or as soon after that as is practicable) after the receipt of notification from the Hirer requesting replacement Equipment.

7) Duties of the Hirer
The Hirer shall during the continuance of the contract:

7. 1 - Ensure that the Company’s Equipment is not used for any purpose beyond its capacity or in any manner likely to result in the deterioration of the Equipment;
7. 2 - Accept responsibility for ensuring that any relevant regulations, rules or statutory provisions
governing, or related to, the use of the hire Equipment and / or Services are complied with during the period of hire and obtain and pay any sums due to acquire any licence or authority legally required to use the Equipment;
7. 3 - Accept responsibility for advising the Company of the location of the hire Equipment during the period of hire, and of any changes in the location;
7. 4 - Not take or allow the Equipment to be taken out of the United Kingdom mainland without
receiving the prior written authority of the Company and, in the event of that authority being given, only on such terms as the Company deems fit, with it being expressly agreed that if such consent is given, the Company shall not be responsible for the cost of maintenance nor replacement of the Equipment in the event of mechanical failure for the period that the Equipment is outside the United Kingdom mainland;
7. 5 - Collect from and return to the Company, or from and to such place, as the Company shall advise, any replacement Equipment to be made available to the Hirer in accordance with clause 7.4.
7. 6 - Bear the cost of the repair or rectification of any damage to the Equipment resulting from all negligence or improper use of the Equipment by the Hirer;
7. 7 - Not sell, assign, mortgage, let, hire or otherwise dispose or part with possession of the Equipment or part of the Equipment or charge the benefit of these conditions nor attempt or purport to do so;
7. 8 - Take all necessary steps (at its own expense) to retain and recover possession and control of the
Equipment if the Hirer loses possession or control;
7. 9 - Notify the Company within 24 hours of any damage to, or failure of, or defect in any hired
Equipment and confirm this in writing within 3 days of initial notification;
7. 10 - Permit the Company or its authorised representatives at all reasonable times to enter upon the premises where the Equipment may from time to time be in use or stored to inspect and test the condition of the Equipment;
7. 11 - Take responsibility for insuring equipment against ‘all risk’ to full replacement value;
7. 12 - Reimburse the Company for any loss or damage to the Equipment to the full replacement value thereof.
7. 13 - It is the hirer’s responsibility to provide batteries for all battery-powered equipment. The Company does not supply batteries. If a piece of equipment contains a battery it is probably left there by a previous hirer.

8) Insurance

8. 1 - The Hirer shall throughout the Hire Period (without prejudice to any liability of the Hirer to the Company) take responsibility for insuring the Equipment (including any replacement Equipment provided under clause 7.4) at its own expense. Underwriters against all loss or damage from all risks in an amount equal to the full new replacement value of the Equipment.
8. 2 - If the Hirer takes out a policy of insurance in respect of the Equipment to cover the Hire Period it
shall notify its insurers that the Equipment is on hire from the Owner and request the insurers to endorse a note of the Company’s interest on the policy of insurance naming the Company as loss payee.
8. 3 - Where any event or accident occurs which is a risk covered by the Hirer’s insurance, the Hirer shall:
8. 3. 1 - Immediately notify the Company of such event or accident;
8. 3. 2 - not compromise any claim without the consent of the Company;
8. 3. 3 - indemnify the Company against all loss or damage to the Equipment not recoverable under the policy of insurance;
8. 3. 4 - allow the Company to take over the conduct of negotiations (except in relation to claims of the Hirer for personal injuries, loss of use of the Vehicle, or loss of or damage to the property of the Hirer unconnected with the vehicle); and
8. 3. 5 - at the expense of the Hirer, take such proceedings (in the sole name of the Hirer or jointly with the Company) as the Company shall direct, holding all sums recovered, together with any monies received by the Hirer under its policy of insurance, on trust for the Company and paying or applying the same as the Company directs and as provided in these conditions.
8. 4 - If the Equipment is declared a total loss, the hire of it shall terminate, and the Company at its
option shall apply any proceeds of insurance received by it:
8. 4. 1 - Towards a replacement of equivalent value, which replacement shall be deemed to be included in these conditions for all purposes, and the Hirer shall continue to be liable to pay Rentals as if such loss had not taken place; or
8. 4. 2 - in or towards payment to the Company of the sum necessary to compensate the Company for
the loss or profit suffered as a result of the loss of the Equipment.
8. 5 - The Company has the right to repair or have repaired the Equipment which suffers damage (and not a total loss), but if the Company does not choose to do so, the Hirer is liable at its own
expense (but subject to any insurance proceeds) to reinstate or repair it and shall continue to pay
Rentals in respect of the Equipment during such reinstatement or repair.
8. 6 - The Hirer is liable to pay to the Owner any amount deducted by the insurers by way of excess or in respect of damage caused to the Equipment prior to the date of total loss, and (subject to the application of insurance proceeds under sub-clause 8.4.2) shall indemnify the Owner accordingly.

9) General Liability

9. 1
- The Company does not hire the Equipment subject to any condition or warranty express, implied or statutory in connection with the fitness for any purpose or age of the Equipment and any conditions and warranties are hereby expressly excluded insofar as permitted by law.
9. 2 - Save for the Company’s liability for death or personal injury caused by the negligence of the Company, its employees or agents, the Company will not be responsible for any liability, claim, loss, damage or expense of any kind or nature caused directly or indirectly by the Equipment or its use.
9. 3 - The Hirer shall be solely responsible for and hold the Company fully indemnified against all claims,
demands, liabilities, losses, damages, proceedings, costs and expenses which may be brought against or incurred by the Company as a result of any incident involving the Equipment (other than death or personal injury resulting from the negligence of the Company, its employees or agents).
9. 4 - The Hirer is solely responsible for and shall hold the Company fully indemnified against all claims,
demands, liabilities, losses, damages, proceedings, costs and expenses suffered or incurred by the Company as a result of any breach on the part of the Hirer in the discharge of its obligations pursuant to these conditions of hire.
9. 5 - The Company cannot be held responsible for the failure of an event due to failure of the equipment. It is the hirer’s responsibility to ensure that all is well before the event commences.

10) Ownership
The Equipment shall at all times remain the property of the Company and the Hirer shall have no rights to the Equipment other than as hirer and the Hirer shall not do or permit or cause to be done any matter or thing which is inconsistent with the Company’s ownership or as a result of which the rights of the Company in respect of the Equipment are or may be prejudicially affected.

11) Termination

11. 1 - If the Company at any time commits a material breach of any of these terms and conditions (whether express or implied), then (provided the Hirer is not itself also in breach) the Hirer may return the Equipment and (without prejudice to its right to claim damages for that breach) by notice to the Company immediately terminate the hire under these conditions for all purposes.
11. 2 - Without prejudice to the Company’s rights to claim damages, the Hirer shall, upon any termination under clause11-1 or 11-2, immediately pay to the Company:
11. 2. 1 - all arrears of Rentals and all other sums accrued due and unpaid at the date of termination, together with interest in accordance with clause 4;
11. 2. 2 - the cost of all repair’s required as at the date of termination (other than those for which the
Company has assumed responsibility under clause 6.3);
11. 2. 3 - compensation for the loss suffered by the Company as a result of such termination, such loss being determined by the Company having regard to all relevant circumstances; and
11. 2. 4 - any other sums which are or become due to the Company or to which the Company is entitled by way of damages.
11. 3 - On termination of the hire however or whenever occasioned or on expiry of the Hirer Period, the Hirer shall (unless otherwise agreed with the Company) return the Equipment forthwith (including accessories where fitted) to the Company at such address as the Company may direct, in good order and in good working condition and at the Hirer’s expense and risk.
11. 4 - Without prejudice to the foregoing, or to the Company’s claim for any arrears of Rentals or
damages for any breach by the Hirer of these conditions, the Company or its authorised representatives may, at any time after such termination or expiry of the Hire Period, without notice retake possession of the Equipment and for such purpose enter upon any premises belonging to
or in the occupation or control of the Hirer and the Hirer shall be responsible for all costs, charges and expenses so incurred in retaking possession of the Equipment.
11. 5 - The Hirer shall bear the reasonable costs incurred by the Company at any time in ascertaining the whereabouts of the Equipment and / or the Hirer.
11. 6 - If the Hirer:
11. 6. 1 - fails to pay any Rentals or other sums payable under these conditions (or under any other agreement between the Company), in full within 14 days after such sums have become due (whether demanded or not);
11. 6. 2 - commits a breach of any of the other terms and conditions of the contract (whether express or implied); or
11. 6. 3 - does or causes to be done any act or thing which in the opinion of the Company may jeopardise the Company's rights in the Equipment or any part of the Equipment;
Then in each and every such case the Hirer shall be deemed to have repudiated these conditions and the Company may then, or at any time within three months after that by notice to the Hirer, immediately terminate the hire contract under these conditions.
11. 7 - If any of the following events shall occur, namely:
11. 7. 1 - if any distress, execution, or other legal process is levied on or against the Equipment or any part of the Equipment, or against any premises where the Equipment is, or against any of the Hirer’s goods or other property, or the Hirer permits any judgement against it to remain unsatisfied for seven days; or
11. 7. 2 - if the Hirer, being an individual, dies, suffers an interim order (within the meaning of the Insolvency Act) to be made against him or enters into a voluntary arrangement or suffers the making of a statutory demand or the presentation of a petition for a bankruptcy order; or
11. 7. 3 - if the Hirer, being a body corporate, enters into any liquidation, calls any meeting of its creditors, or has a receiver or administrative receiver appointed of all or any of its undertaking or assets, or suffers the appointment or the presentation of a petition for the appointment of an Administrator under the provisions of Part II of the Insolvency Act, or is deemed by virtue of Section 123 of the Insolvency Act to be unable to pay its debts;
Then in each and every such case the hire under these conditions shall terminate without notice and no payment subsequently accepted by the Company without knowledge of such termination shall in any way prejudice or affect the operation this clause.

12) Concurrent Remedies

No right or remedy conferred upon or reserved to the Company by these conditions is exclusive of any other right or remedy in these conditions provided or permitted by law, and each shall be cumulative of every other right or remedy now or in the future existing and may be enforced by the Company concurrently or from time to time.

13) Assignment
13. 1 - The rights of the Hirer under the contract cannot be transferred or assigned.
13. 2 - The Company may assign, transfer, subcontract or make over all or part of the contract without the Hirer’s consent.


14) Amendment and Waiver

14. 1 - No variation of these conditions of hire shall be effective unless it is made in writing, refers specifically to these conditions and is signed by a director of the Company.
14. 2 - No omission or delay on the part of any party in exercising any right under these conditions shall operate as a waiver by it of any right to exercise it in the future.

15) Further Assurance
The Hirer shall, whenever requested by the Owner, execute such documents and do such acts and things as the Company may require to give full effect to these terms and conditions.

16) Time of the Essence
Time shall be of the essence for all contracts made under these conditions.

17) Invalidity
The invalidity, illegality or non-enforceability of any of these conditions of hire shall not affect the other conditions.

18) Survivorship
These conditions shall, as to any of its provisions remaining to be performed in whole or in part or capable or having effect following termination, remain in full force and effect notwithstanding termination

19) Notices
19. 1 - Any notice or other communication to be given under these conditions must be in writing and may be delivered or sent by pre-paid first class letter or facsimile transmission.
19. 2 - Any notice or document shall be deemed served, if delivered, at the time of delivery; if posted first class post 48 hours after posting, and if sent by facsimile transmission, at the time of transmission provided that confirmation of such transmission is in the possession of the sender.

20) Law and Jurisdiction
20. 1 - All contracts subject to these conditions of hire shall be governed by and construed in all respects in accordance with English law.
20. 2 - The Company and the Hirer irrevocably agree that the English courts shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with any contract of hire subject to these conditions and that, accordingly, any proceedings, suit or action arising out of any such contract shall be brought in such courts.


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